Refund policy

Return & Exchange Policy

We want you to be completely satisfied with your purchase. Please read our return and exchange terms carefully.

Exchange Period

You may request an exchange within 7 days of receiving your order. Once we receive and inspect the returned item, the exchange will be processed within 3 working days, subject to stock availability.

Item Condition

To qualify for an exchange, the item must be:

Unworn and unused
Unwashed and undamaged
Returned in its original packaging
Returned with all tags attached

Items that do not meet these conditions cannot be exchanged.

Defective or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us through WhatsApp and provide:

Your order number
Clear pictures or a video of the issue
A short explanation of the problem
Your preferred exchange option

After reviewing the details, our team will provide the return address and guide you through the process.

Courier Charges

If the item has a confirmed manufacturing defect or we sent the wrong product, the exchange will be provided free of charge.
If the item is not defective and the exchange is requested because of size, colour preference, or personal choice, the buyer will pay the return and delivery courier charges.

Exchange Availability

All exchanges depend on current stock availability. If the requested item is unavailable, our team will help you select another available product of the same value.

Refund Policy

We currently offer exchanges only. Refunds or cash returns are not available unless required under applicable consumer law.

Colour & Design Disclaimer

Product colours may appear slightly different because of photography lighting, screen brightness, and display settings. Minor differences in shade, embroidery, print placement, or finishing are not considered defects.

Replica Product Disclaimer

Our products may include master replicas or inspired designs. They are not claimed to be original products of any designer or brand unless clearly mentioned on the product page.